This policy explains when a refund is due for a purchase made on readingtherepublic.org. How to cancel, and the deadlines for doing so, are set out in our Cancellation Policy. Reading the Republic is a program of Access USA ("AUSA", "we", "us", "our"). All payments on this site are processed by Razorpay, and every refund is returned through Razorpay to the payment method originally used.
How to request a refund
Email info@ausa.io from the email address you used to enroll. Include the student's name and the Razorpay payment ID or invoice number shown on your receipt. We acknowledge every request within two business days and confirm the outcome in writing. The date we receive your email is the date used to apply the rules below.
Self-paced course: Reading the Republic
The course is delivered online immediately after payment. You may request a full refund of the course fee within seven days of purchase, provided the student has not submitted work beyond Module 1 for grading. After seven days, or once work beyond Module 1 has been submitted, the fee is non-refundable because the course has been substantially delivered.
- Extensions. If you need more than the four-week access window, ask and we will extend it at no charge. Running out of time is not grounds for a refund.
- Technical problems. If a fault on our side stops you from using the course and we cannot fix it within five business days of your report, you may have a full refund at any time.
- Guaranteed place. The guaranteed place in a future live, credit-bearing American Constitutional Values course is earned by clearing this course. It is not itself a purchase and carries no refund; the live course has its own fees and terms.
Other payments made on this site
The payment page is also used to settle invoices for other Access USA programs. Those payments follow the Access USA Refund Policy for the program concerned.
Payment-processing charges
Where a banking fee is added at checkout, it covers the cost of processing the payment and is not refundable except when AUSA cancels or cannot deliver the course, or when a payment is duplicated or made in error.
Duplicate, failed, or mistaken payments
If you are charged twice, or if your bank debits a payment that Razorpay reports as failed, tell us and we will refund the duplicate or failed amount in full, including any banking fee, once Razorpay confirms the transaction.
How refunds are paid
- Refunds are issued through Razorpay to the card, bank account, UPI ID, or wallet used to pay. We cannot refund to a different account.
- We initiate approved refunds within seven business days of confirming them with you.
- Your bank or card issuer may take a further five to ten business days to show the amount, depending on the payment method.
- Refunds are made in the currency and amount originally charged.
Questions
Access USA (AUSA)
Email: info@ausa.io
Phone: +91 99301 08548 (India) or +1 650 387 2223 (United States)
This policy forms part of our Terms and Conditions. See also our Cancellation Policy, Delivery Policy and Privacy Policy.